Exchange & Refund Policy
We want you to love what you ordered. If something isn’t right, please follow the steps below to submit your exchange or refund request.
Eligibility
To be eligible for an exchange or refund, your item must meet all of the following conditions:
- Unworn and unwashed
- In its original condition
- All original tags and tickets must be attached and unremoved
- The request must be submitted within 14 days of receiving your order
Items that do not meet these conditions will not be accepted.
Final Sale Items
All discounted and sale items are final sale and are not eligible for exchange or refund.
How to Submit an Exchange or Refund Request
All exchange and refund requests must be submitted through our Estebdal Return Form.
Please fill out the form and make sure you follow all the required steps and provide the requested information correctly to avoid any delays in processing your request.
Exchange & Refund Form:
https://returns.e-stebdal.com/returns?shop=t2qc68-e7.myshopify.com
For any questions or assistance regarding your request, contact us at:
Email: Klassicocccc@gmail.com
Phone Number: 0107 0820926
Location: New Cairo, EGYPT
Shipping
Return shipping fees are the responsibility of the customer. KLASSICO does not cover the cost of return shipments.Shipping takes from 3-5 working days.
Refund Timeline
Once your returned item is received, inspected, and approved, your refund will be processed within 5–7 business days to your original payment method.
